Support Center

How can we help you?

Browse through our frequently asked questions to find quick answers about setting up your event, managing guests, and customizing invitations. How can we help you? Browse clear answers about invitations, RSVP workflows, account setup, and billing.

Getting Started

Is AreOne free to use?

Yes. You can create an account, design an invitation, and send it to up to 10 guests for free. For larger events and advanced features, you can upgrade your plan.

How do I customize an invitation template?

After choosing a template, open the editor to update text, colors, fonts, and images. You can adjust every key section without needing design tools.

Can I send digital and printed invitations?

AreOne is optimized for digital delivery. You can also export high-resolution assets for print workflows when needed.

Account & Billing

What payment methods do you accept?

We support major card gateways and secure checkout providers configured in your billing settings.

Can I cancel my subscription at any time?

Yes. You can cancel from your billing area and your plan remains active until the current cycle ends.

Do you offer refunds?

Refund handling follows your active billing policy and plan terms shown on the pricing page.

Features & Tutorials

How does RSVP tracking work?

Guests respond through the invitation page and responses are synced in real-time to your dashboard.

Can I add a gift registry?

Yes. You can link external registries directly in your invitation content and CTA sections.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help via ticket or email.

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